← US Feed

Harini Gokul to Join Afiniti's Board as AI Redefines the Role of the Contact Center

Harini Gokul to Join Afiniti's Board as AI Redefines the Role of the Contact Center

AI Briefing

  • Afiniti appoints Harini Gokul to its Board of Directors.
  • Harini brings experience from Microsoft, AWS, and Entrust to the role.
  • AI expected to redefine the role of the contact center with Gokul's involvement.

Context

Afiniti has appointed Harini Gokul to its Board of Directors. Gokul is a seasoned customer experience leader with experience from Microsoft, AWS, and Entrust.

The addition of Gokul to Afiniti's Board comes as AI is redefining the role of the contact center.

Advertisement
Read Original Article