Harini Gokul to Join Afiniti's Board as AI Redefines the Role of the Contact Center
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AI Briefing
- Afiniti appoints Harini Gokul to its Board of Directors.
- Harini brings experience from Microsoft, AWS, and Entrust to the role.
- AI expected to redefine the role of the contact center with Gokul's involvement.
Context
Afiniti has appointed Harini Gokul to its Board of Directors. Gokul is a seasoned customer experience leader with experience from Microsoft, AWS, and Entrust.
The addition of Gokul to Afiniti's Board comes as AI is redefining the role of the contact center.
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