How HubSpot Scaled Semantic Search to 20 Billion Vectors

Source Summary

SaaS software vendor HubSpot has described how its semantic search platform grew from a proof of concept into an internal service that now manages more than 20 billion vectors across 38-plus teams. The company says the system now supports agents, RAG, and contact deduplication, and that the increase in agent usage has made retrieval quality and latency more important than before. By Matt Saunders