One question Gallup uses to gauge if people are engaged at work sounds too personal to belong – but it turns out to be one of the strongest predictors of retention and well-being, a quiet reminder that even jobs ultimately run on human friendship

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The first time Gallup tested it, just 30% of employees said yes — and those who did turned out to be seven times as likely to be engaged at work. The question itself is Item 10 of Gallup’s Q12 employee engagement survey, and it reads: “I have a best friend at work.” Not a colleague ... Read more