The art of small talk: 10 subtle phrases that make people light up when you first meet them

Source Summary

For years my actual job was to make strangers feel like regulars before the bread hit the table. Restaurants run on it. A guest walks in cold, slightly on guard, half-convinced they’ve overdressed, and you’ve got about ninety seconds to melt all that. You don’t do it with a script. You do it with a ... Read more