The 80/20 Institute Introduces an Approach to Expand Margin Without Cutting — by Concentrating on the 20% That Drives Profit

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Bill Canady challenges the cost-cutting reflex, arguing that durable margin comes from concentrating on the vital few customers and products — and starving the complexity that quietly drains profit. Bill Canady challenges the cost-cutting reflex, arguing that durable margin comes from concentrating on the vital few customers and products — and starving the complexity that quietly drains profit.