The changing face of IT: From operator to orchestrator

AI Briefing

• – CIOs must shift from operator to orchestrator, focusing on business value over technology, and aligning IT with business outcomes.
• – Leading organizations are adopting AI, citizen development, and observability & AIOps to drive digital transformation and create a multiplier effect.
• – The CIO role has evolved into orchestrator-in-chief, requiring alignment with business priorities, integration of data and platforms, and enabling innovation across the enterprise.