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Experian Health’s 2026 State of Patient Access Survey Reveals Patient Experience Is Improving, but Big Challenges Remain for Healthcare Providers

AI Briefing

  • Patient experience is improving, but healthcare providers continue to struggle with access to care and patient engagement.
  • 77% of patients report difficulty accessing care, and 45% report feeling frustrated with their experience.
  • Providers are prioritizing patient engagement and access, but still face challenges in managing patient information and addressing social determinants of health.
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