eGain Appoints Knowledge Management Veteran, Steve Pappas as Head of Innovation

AI Briefing

• – eGain appoints Steve Pappas as Head of Innovation to accelerate its AI-powered Knowledge Automation vision across CX and enterprise markets.
• – Steve Pappas brings extensive experience in knowledge management and innovation leadership.
• – eGain aims to leverage Pappas' expertise to drive innovation and growth in the company.