This mother says Air Canada ignored refund plea for months after her child's death - CBC

AI Briefing

• – Air Canada allegedly ignored a mother's refund plea for months after her child's death, sparking outrage and calls for action.
• – The mother, who wishes to remain anonymous, claims she was told her refund would be processed 'within a reasonable timeframe' but received no further communication.
• – Air Canada has apologized and says it is investigating the matter, but the family is demanding answers and compensation.